Shipping policy

What are the shipping costs and options?

We do everything we can to make sure your order is delivered on time and in plain packaging. uses Canada Post and US Post services.

Orders placed before 11am CST Monday to Friday are shipped within 1-2 days. Express orders via US Post placed before 9.30am CST are shipped within 1-2 days.

Orders placed before 7am CST on Saturday are shipped the same day.

Tracked Shipping

Packages are automatically available for detailed tracking. If you choose this service, you will be sent an email once your package has been shipped containing the tracking number and link needed to track the location of your order as it is sent to you.

Please note that our courier (express service) is not able to deliver to PO Box or APO addresses as a signature is required on delivery.

Returns & Refunds

At, we're not happy unless you are, which is why we offer a 30 day returns policy and a 1 year product guarantee. Learn more about our Returns policy on our Returns & Refunds page. All items in stock will be processed for next day shipping. shipping costs and options: 




Free if you spend

Canada Post - tracked to your door

5 - 7 Working days

$0.00 ? check CDN rates


US Post – tracked to your door 

7-10 Working days

$0.00 ?  check US rates 



All items are in stock for same day shipping. You'll be told when you order when your package will be sent.

We provide discreet shipping in boring brown boxes and envelopes, so nobody knows what's inside.

When you check out, you will be able to choose which shipping service you would like. The checkout will explain the options.

Sometimes, depending on your location and what you are buying, there will not be a choice of shipping options.

The checkout will always clearly explain which options are available to you.

Where ships to

Shopping from outside Canada or the United States? delivers to the following countries:

Australia, United Kingdom

United States

Orders placed for countries not listed will be canceled and payment refunded.

We deliver to the countries listed on this page.

If you order products from our site to be shipped to one of the above international destinations, your order may be subject to import duties and taxes which are applied when the shipment reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.

What if your order doesn't arrive when you expect?

If your order is more than 5 working days overdue, please contact us at